What is a Deposit?
It is equivalent to your one (1) month training fees. You will need to top up when you upgrade. In the event that you wish to cancel / terminate your…
What is the benefits & privilege of being a member?
You will get to enjoy special member rates on facilities booking, lessons, activities, events, 2x smashing points on Online Store. Applicable via our Contactless Convenience Only
How do I make the monthly fees payment?
An invoice will be emailed to you every 15th of month for the following month fees, kindly make payment by/before the 22nd of the month using Credit / Debit Card…
How do I redeem my lesson credit?
Value PlanScheduled are fixed therefore not applicable. A change fee is required for any changes. Standard PlanScheduled flexible. You will need to redeem your lessons by/before the expiry. Otherwise forfeited. Click here for…
I am unable to attend my booked in class, how can I cancel?
Please note that FREE Change is min. 72hrs to your schedule booking. If less than min. 72hrs, a Change Fee is required. Click here for Tutorial : How to cancel my booked…
Is lessons ongoing during public holidays?
Yes, on most public holidays except for festive holidays. For Chinese New Year & Hari Raya, we will be closed for training for seven (7) days each respectively. Our centre…
Why do I sometimes see different coaches teaching me/my child?
Our commitment is to ensure that there are minimal interruptions to the classes. So when any of our coaches fall sick or have to be away on personal issues or…
I have unforeseen engagements, can I temporarily suspend the class?
Monthly fees are recurring. However with advance notice (30days), we can extend your lesson credits expiry when you resume your class.
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