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Frequently Asked Questions

Frequently Asked Questions

General

Payment Method

Academy

Facilities & Retail

You may book & view up to 90 days via our Contactless Booking

Our systems are automated, the court lights will be automatically switched on/off based on your scheduled bookings.The common walkway lights will be automatically switched on for 10 mins after the last booking so please make your way out.

Yes, we do offer fixed seasonal booking. For a more popular choice, you may consider Contactless Booking e-Voucher which offers much greater savings, flexibility and comes along with better perks.

You can always refer to our floor plan. Alternatively when you book online, Premier Reserve Courts are marked with “PR”, Preferred Courts are marked with “P” & Standard Courts are marked with “S”

Yes, of course. We do recommend that you book at least 15min before the end of your session to avoid any interruption to your game. Otherwise, a 5 min waiting period is required.

Depending on your bookings. Should it apply, it will be refunded to you in a Contactless Booking e-Voucher with a validity of 30 days in which you can use for your future booking.

Normal Bookings

You may make the booking changes within a min. 72hrs prior to your scheduled booking via your booking confirmation email link. For Contactless Booking e-Voucher User, you may use the Customer Portal.

For changes less than the min. 72hrs, change fee apply.

Booking with Promo Codes

Change Fee apply

All our badminton courts are with rubberized flooring which makes it possible to distribute stress evenly, making performance efficient for players.

It safeguards the interest of badminton players by giving good grip and prevention from injuries, which can be caused by playing on conventional floors. It provides a buffer to the players by reducing the impact if players fall, thus reducing injuries.

The court’s dimensions are all to the same international standards. What sets them apart from Standard Courts is that Preferred & Premier Reserve Courts will have more seating capacity and the area surrounding the court is much more spacious. Premier Reserve Courts will have more privacy with no adjacent courts. Both Preferred & Premier Reserve Court are also located closer to the front of the hall and amenities for greater convenience. 

For Fixed Seasonal Booking, the same court on your preferred day and time will be reserved for you based on your payment term booking for 3 / 6 / 12 months. There is no refund and/or replacement for cancellation and/or No Show.

We do highly recommend our Contactless Booking e-Voucher, it offers you more flexibility and better value. 

Our system will hold your booking for 7 minutes to enable you to make the payment. Please wait after 7 minutes to re-book the slot or alternatively book at a different slot.

Unfortunately there will be no refunds.

If you suspect that your Contactless Booking e-Voucher code has been compromised, please contact us immediately (Office Hours : 9am – 5pm).

Only the principal owner will be entertained. A RM10 administration charge (will be deducted from the voucher. Min balance of RM50) will apply for reissuance of credit voucher code with the remaining balance transferred.

However, we shall not be held responsible for any of the losses suffered by the bearer of this voucher that arise from or in connection with the loss of the credit voucher.

Unfortunately no, you can only select either to use the promo codes or the contactless booking e-voucher to book. Should you make the bookings using the promo and Contactless Booking e-Voucher. The amount will be added back & deducted from your account.

If you have insufficient Credit balance, you may use a credit or debit card to pay the difference so that you may complete your payment.  

Contactless Booking e-Voucher is non-transferable.

Once expired, any remaining balance in the voucher will be forfeited and no longer be valid.

A change fee is the fee imposed when you change your booking to a new court, time or date.

You will first need to make the payment here. Please note that this option is only applicable for direct online bookings made via www.mba101badminton.com and/or customer portal and that you are a WhatsApp User.

Once the change fee has been paid, click here to share your details as per the pre-filled requirements. Otherwise, it will be automatically rejected.

The bookings fees will be refunded in a Contactless Booking e-Voucher with a 30 days validity period to be used for your next booking. It will only be emailed to the registered email address of the original booking. 

If the new booking is at a higher rate than that of the canceled booking, the difference shall be paid via the payment portal in the booking system.

The change is not confirmed until we issue you a Contactless Booking e-Voucher

Changes are only available up to 4 hours before the original booking time.

Change fee is applicable as per each booking reference.

Others

Contact Details

Phone: +6012 – 969 8101
Email: info@mba101badminton.com
HQ Address:
Dewan Badminton MBA,
Multi Storey Car Park,
Level RF, Jalan BP 7/11,
Bandar Bukit Puchong, 47120 Puchong, Selangor

MBA HQ @ Bukit Puchong

Contact Details

Phone: +6012 – 969 8101
Email: info@mba101badminton.com